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Terms & Conditions

Discount code is valid until 23rd October 2019 at 23:59pm. To use simply enter the code BESTOCT at checkout page and click ‘apply’. Red Letter Days reserves the right to stop discount codes being used against specific products. Only one discount may be used per order and these cannot be used on some products, including exchanges, extensions, money on account, delivery, packaging options or any other facility provided by Red Letter Days. Discounts can only be applied to internet orders.
For full terms and conditions, please visit terms.

What is acne?

Acne is a very common cause of spots in teenagers; it tends to last for an average of five years, although it can last longer and may persist into adulthood. Acne usually affects the face, back or chest.
Acne can cause blackheads or whiteheads to form on the skin or in more severe cases, pus-filled spots or cysts which can become infected. In some cases, these spots can leave scarring on the skin after the acne has cleared up.
Our GMC-registered, UK-based GPs will review your details and if appropriate prescribe you with prescription-strength treatment for acne, including; Dalacin-T solution, Duac once daily and Differin cream.

How can I treat acne?

Acne is often mild, and easily treated with simple cleansing measures or over-the-counter medicines. However, in some more severe cases, it can require stronger treatments from a doctor, such as special creams, ointments or oral antibiotics. It is estimated that around 30% of teenagers with acne would need stronger treatments to prevent the skin from scarring in later life.

What causes acne?

Glands just under the surface of the skin naturally produce an oily substance called sebum, which keeps it smooth and supple. This is released onto the skin surface through small holes (pores), through which hairs also grow. During teenage years, the skin produces a greater quantity of sebum in response to hormonal changes; some medicines also have this effect. There is also a greater chance of acne if one or both parents had it.

If too much sebum is produced by the skin, it may not be able to escape from the pores and they can become blocked, allowing spots, pimples, blackheads and whiteheads to occur.

How is acne made worse?

If this trapped sebum becomes infected, the skin can become inflamed, and pustules or cysts can appear. These can be treated, but there is a greater chance of skin scarring if the symptoms are not managed quickly.

Acne can be made worse by picking or squeezing the spots, by excessive sweating, or by the monthly hormone cycle in women. Some medicines, such as the progestogen-only contraceptive pill (“mini pill”), can also make the appearance of acne more likely.

Acne is not made worse by stress, or poor hygiene. Other common myths are that using sun beds, or washing the area more often, can help – this is not the case.

How can acne be managed?

For mild acne, a good daily cleansing routine is very important. Wash the area, but not excessively – twice a day is usually enough. The dark colour you see in blackheads is not dirt – it’s skin pigment, so no amount of extra washing will remove it. Use simple, hypo-allergenic cosmetics, and try to find products marked “non-comedogenic” (“comedones” means blackheads or whiteheads).

Instead of using soap, there are face washes and other products available designed specifically for people with acne, containing antiseptics and other ingredients to clean the skin and unblock the pores.

What medicines are available to treat acne?

There are many medicines that can help to treat acne. Some are applied directly to the skin, and others are taken orally.
Benzoyl peroxide is applied to the skin and is usually the best treatment to try first for mild to moderate acne. It can be purchased from pharmacies without a prescription in several branded products such as Quinoderm and Panoxyl. It works by removing the blockage from the skin pores, and it also has an anti-bacterial action. If you are using it for the first time, it’s best to start with a lower strength (4-5%) and try it on a small area of skin first, as some people find that it can irritate the skin. Higher strengths (up to 10%) are also available. Acne treatments that don’t require a prescription are available through our online pharmacy here.

Azelaic acid 20% cream (Skinoren Cream) works in a similar way to benzoyl peroxide and is only available with a prescription.

Sometimes, antibiotics may be necessary. Some can be applied directly to the skin, such as Dalacin-T solutionDuac Once Daily gel, and Zineryt Topical solution.

Another option is to use a product containing a medicine that is related to vitamin A (“retinoids”). These have been shown to be very effective at treating moderate to severe acne. They can cause some redness and skin peeling at first, but this usually resolves with time. Products include Differin cream or gel, and Isotrex gel.

Epiduo Gel is a prescription-only product that contains both benzoyl peroxide in combination with adapalene for use in mild to moderate acne. Adapalene is a retinoid like drug that specifically acts on the processes of the skin that cause acne by reducing the formation of blocked pores and it also has anti-inflammatory activity.

For moderate to severe acne, or where products applied to the skin are not working or irritate the skin too much, an oral antibiotic is another option to consider. Antibiotics used for this purpose include; Minocin MR capsules, Oxytetracycline tablets, and Tetralysal capsules.

Which acne treatment is right for me?

If non-prescription treatments for acne have not done the job for you, where should you go from there? You could consider stronger treatments that are only available with a prescription. These prescription treatments can be prescribed following an online consultation with the Pharmacy2U Online Doctor. When you submit your consultation it’s best to include a photo, if you can, as it will allow a more complete assessment of your problem and provide the Doctor more information to safely prescribe a wider range of treatments for you. Our Online Doctor will review your consultation and authorise the treatments that are appropriate for you. However, here’s a quick guide to help you to work out what might be right for yourself…

Click here to find out more.



Hope you are all well and have managed at least a couple of dry days recently!

We wanted to let you know of some changes we are making to our low deposit plan over the Christmas period to help customers budget things more easily. We don’t think Members should have to choose between the perfect festive period and the perfect beach holiday, so we’ve launched our Christmas 2019 Low Deposit Scheme to help make the next few months a bit more manageable!

From today, and until the 31st December 2019, any Flight + Hotel booking* made for travel on or after 16th April 2020 will have the second and third instalment payments deferred until 31st January 2020 and 29th February 2020 respectively (the initial deposit will still be needed at the time the holiday is booked).

*(excluding non-refundable rooms)

More information is available on our dedicated Low Deposits page –

NEW Special Offer Today – 20% OFF Petite Diamonds

Select your Petite Diamond and save 20% off with our new special offer today! You don’t need a discount code – ends this Thursday, 19th September 2019.

Spend £100 And Claim A Free Sentiment Item T&Cs: Offer Applies To
Full Price Items From The Sentiment Range
Code – TJH449
  The Jewel Hut Newsletter NEW Special Offer Today – 20% OFF Petite Diamonds
Select your Petite Diamond and save 20% off with our new special offer today! You don’t need a discount code – ends this Thursday, 19th September 2019.  
Petite Diamonds Two-Tone Open Twist Ring
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Petite Diamonds Silver Abstract Knotted Heart Ring Was £54.95 Now £43.96
Petite Diamonds Gold Triskele Knot Ring
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Petite Diamonds Silver Framed Heart Ring
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Petite Diamonds Two-Tone Fingers Crossed Ring Was £59.95 Now £47.96

Petite Diamonds Gold Infinity Bow Stud Earrings Was £59.95 Now £47.96

Petite Diamonds Gold Triskele Knot Pendant
Was £39.95 Now £31.96

Petite Diamonds Silver Centrepoint Necklace
Was £64.95 Now £51.96

Petite Diamonds Two-Tone Looping Ribbons Pendant Was £59.95 Now £47.96

Petite Diamonds Gold Triskele Knot Stud Earrings Was £49.95 Now £39.96
Voucher Codes
Spend £100 And Claim A Free Sentiment Item T&Cs: Offer
Applies To Full Price Items From The Sentiment Range Code – TJH449

Membership Perks With English Heritage Membership

When you become a member at English Heritage, you get various perks that you and your family can enjoy. See below a selection of the perks available once you sign up. Click here to become a member today. Don’t forget, you can also get 15% off all Gift & Annual Memberships with code ‘EH2019‘ at checkout. Code expires 30th September 2019.

As a member you can enjoy:

  • Unlimited access to over 400 historic places
  • Free entry for up to 6 children
  • Free handbook to plan days out, worth £10.95
  • Free or reduced entry to our exciting events
  • Exclusive members’ magazine, 4 times a year
  • Members’ rewards with exclusive special offers on great brands
  • Free parking at sites managed by English Heritage – new for 2019!

Gone in 10 seconds: Thieves able to drive-off in some of Britain’s most popular models in a matter of seconds

● Exclusive What Car? research shows some of the latest and most popular models with keyless entry can be broken into in just seconds 
● Security experts able to steal the new DS3 Crossback in just 10 seconds, while popular Discovery Sport could be driven away in 30 seconds
● Some manufacturers starting to introduce keyless technology that can deactivate the signal from the car key, preventing thieves from snatching the signal 
● To read the full What Car? investigation, visit:
● To see footage of the exclusive test, visit:

Some of Britain’s newest and most popular cars are at risk of being stolen in a matter of seconds, because thieves are able to exploit weaknesses in their keyless entry and start systems, according to groundbreaking market intelligence from Britain’s leading consumer champion and new car buying platform, What Car?. 
An exclusive test by What Car? found the new DS3 Crossback Ultra Prestige could be unlocked and started in 10 seconds by thieves using specialist technology. The Audi TT RS could also be stolen in 10 seconds – although only when its optional keyless entry system was active and its motion sensor technology had not disabled the keyfob. The recently replaced Land Rover Discovery Sport could also be stolen in 30 seconds. 

Car theft rates in England and Wales have reached an eight-year high, with more than 106,000 stolen last year alone. Vehicles fitted with keyless entry and start systems are being targeted by thieves. Criminals using specialist tools can capture a key’s signal and relay it to another device next to the car, allowing them to enter and start the vehicle. 

What Car? tested seven different models, all fitted with keyless entry and start technology. Its security experts were able to break into a number of them within a matter of seconds.

Some new models on sale today feature technology that helps prevents keyless theft. Manufacturers, including Audi, BMW, Ford and Mercedes-Benz, have introduced motion detection technology inside their car keys – if the key is left untouched, it stops emitting a signal. However, if the key is in a pocket or handbag, and the owner is walking around, the car can still be vulnerable.

Jaguar Land Rover has taken a different approach, introducing ultra-wide-band radio technology on some of its latest models, which transmits a wide range of signals from the key, meaning thieves can’t lock onto the signal and fool the vehicle. 

What Car?’s security experts couldn’t steal any vehicle with their keyfobs deactivated. However, this technology is not yet widely available.

Steve Huntingford, editor of What Car?, said: “It is outrageous that some car makers have introduced keyless entry and start systems without making them anywhere near as secure as the traditional alternatives they’ve replaced.
“It is great news that a small number of brands are taking the problem of car theft seriously, but more needs to be done to improve security, particularly of desirable used models.”

The results of What Car?’s exclusive security test can be found in the table. 

To read the full What Car? car security test, visit

About What Car? 

What Car?, the UK’s leading and most trusted car buying brand, has the magazine, a market-leading website and several established brand extensions. It has helped Britain’s car buyers to make purchasing decisions for more than 40 years and its tests are widely regarded as the most trusted source of new car advice. is the UK’s leading car buying website, offering trusted reviews and data on every new car. A winner of numerous awards and accolades, is recognised as one of the UK’s leading consumer websites and attracts 1.7m unique users every month and over 13m monthly page impressions. The brand has seen major investment in its digital infrastructure as it develops a new ecommerce platform, allowing users to act on the trusted advice What Car? offers.

With a print circulation of 55,459, combined with its mobile and social reach, What Car? has more than 5.5 million monthly points of contact with its audience on the move, at work, at home and at the crucial point of sale. It is the top performing monthly on the UK newsstand in the motoring category.

DVSA & DfT Data reveals Britain’s MOT failure hotspots & the top 10 reasons why

• Nearly 40% of drivers fail their MOTs in Kirkcaldy and Dundee – the highest fail rates in the country.
• Those living in Enfield and South London are most likely to pass their MOT, with less than a 16% fail rate – the lowest in the UK.
• 12.8% of MOT fails are down to problems with lamps, reflectors and electrical equipment.
• Nearly 1 in 10 fail an MOT due to suspension. 
• Please see base of press release for all tables of data provided

An investigation into the best and worst regions for MOT pass rates showed surprising patterns. The top pass rates are all in South East England, and on the flip side, the most failures fall in Scotland.

The government research, analysed by found some high fail rates in Kirkcaldy (39.45%) and Dundee (39.4%). Over 1 in 3 motorists are bound for an MOT failure there. 

Truro, Plymouth, Aberdeen, Exeter, Torquay and Hull didn’t fare much better, all with similarly low pass rates. 

In better news, drivers in the London and Essex regions are most likely to pass their MOT with flying colours. This area of Britain fills pretty much all the top spots, displaying the UK’s best pass rates. 

About CarTakeBack

• Previously mentioned on websites including: Money Saving Expert, The Sun,, AOL 
• UK’s largest scrap car recycling network – with branches in 300 locations
• Official partner to major car brands
• Operate in Australia, Ireland and New Zealand, as well as UK


Data set 1: UK locations most likely to pass/fail, based on most recent DfT data (last updated 11th Jan 2019)

Where are you most likely to fail an MOT?

Highest fail rates:

Kirkcaldy – 39.45%
Dundee – 39.40%
Truro – 35.56%
Plymouth – 35.36%
Aberdeen – 34.30%
Exeter – 33.60%
Torquay – 33.52%
Hull – 33.35%
Perth – 33.03%

Where are you most likely to pass an MOT?

Lowest fail rates:

Enfield – 15.60%
South East London – 15.88%
Romford – 16.24%
Ilford – 16.41%
East London – 16.65%
North London – 17.98%
Bromley – 18.20%
Croydon – 18.36%
Luton – 18.71%
Dartford – 18.74%

Data set 2: Top 10 reasons for MOT failure, based on most recent DVSA data (last updated July 4th 2019)

Top 10 reasons for MOT failures in the past year
Lamps, reflectors and electrical equipment – 12.80%
Suspension – 9.10%
Brakes – 7.50%
Tyres – 5.80%
Visibility – 5.20%
Body, chassis, structure – 4.00%
Noise, emissions and leaks – 3.30%
Steering – 1.90%
Seat belts and supplementary restraint systems – 1.30%
Identification of the vehicle – 0.40%

Most common reasons for MOT failures in the past year – 2018 to 2019 (20 May 2018 to 31 March 2019)


Rebecca Currier, Marketing Manager at CarTakeBack says: “CarTakeBack branches across the UK regularly see cars sold to them that have failed an MOT. Minor fails can often be easily repaired, relatively cheaply. However, when a car fails and it’s likely to cost more than a car is worth to get it to pass an MOT test, those cars often end up being recycled. With a change in the law recently, cars that fail can’t be driven off the MOT centre site, in these instances it’s vital that the cars are collected from the MOT centre for the customer.”

*Information and images come courtesy of CarTakeBack UK –
*Information is taken from two sets of data – clearly labelled in tables at base of press release

Jo Callwood
0114 383 0734

Knowing your cat’s vital signs

by Hannah Dyball

Life doesn’t always go to plan and sometimes our cats can be struck by illness or injury that requires medical attention. In an emergency situation, would you know how to react?

When faced with a medical emergency, it can help if you know your cat’s vital signs, including temperature, heart rate, breathing rate, and gum colour, which you can pass to a first aider or a vet. As your cat’s owner, you are the most valuable source of information for anyone helping your cat, as no one has better knowledge of what is normal for them and what isn’t.

Get prepared

It can help to have your vet’s telephone number and address written down so you can contact them quickly in an emergency. Put this information somewhere safe but accessible, and make sure everyone in the household knows where it is.

If you are away from home, make yourself aware of your nearest vet and familiarise yourself with the route you’d take to get there.

Keep up to date details of your pet, including their weight and when they were last vaccinated etc.

Know their signs

Temperature – you can take your cat’s temperature either by placing a probe inside the ear, or inside the rectum. Whichever way you do it, be slow and careful. Leave the thermometer in place for two minutes (or until it beeps). In a normal, healthy cat, the reading should be between 100-102.5 degrees fahrenheit.

Pulse – work out your cat’s bpm by pressing a finger just behind the left leg and counting the number of beats in 15 seconds. Multiply this number by four to get the heart rate in bpm (beats per minute). You might want to do this a few times when your cat is at rest and then take an average.

Breathing – to take your cat’s respiration rate, count the number of times the chest rises and falls in the space of a minute. You need to allow a full minute to get an accurate reading, and make sure you do this when your cat is relaxed and standing. Typically, a healthy cat will take between 20-30 breaths per minute.

Gums – the gums should be a healthy pink colour and, when pressed, should return to colour within 1-2 seconds. Any longer than this and there could be cause for worry. The gums should not be pale, white or blue.

Courtesy of Viovet